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Customer Reviews and Testimonials

We pride ourselves on our excellent customer service and a job done well. 90% percent of the work we do is undertaken from personal recommendation. Below are just a few comments left by some of our customers.
Redstone Customer Testimonials and Reviews
“Thanks very much for a great job. The impression gained of you, and your team, when we had the replacement boiler installed under the scrapage scheme, proved to be totally valid for this major piece of work. You all worked in a methodical, clean and friendly way, to achieve a great end result. Liz tells me how busy your phone is, which is a clear indication of someone with satisfied customers and, living so close, I hope, in future, if we have any plumbing needs, we can call upon you. Once again, many thanks.”
John and Liz, Cornfield Avenue – Bromsgrove
“In addition to performing an excellent job of fitting our new boiler, Paul and his team cleaned up the area beautifully. Really really pleased”
Mr T.Harris – Redditch
“Redstone plumbing and heating fitted a new boiler. They were very professional, polite, tidy and very knowledgeable. They turned up on time and completed the job within the time frame. I had a problem with a tap and they were happy to fix this. I would 100% recommend this company and wouldn’t hesitate to use them again.”
Natalie Edmeade – Review left on Facebook
“Fantastic service could not recommend Paul enough. Was wary of having complete new heating system but these guys made it simple and easy. Really pleased with the outcome. Thank you”
Kerry Poulton – Review left on Facebook
“Just had a replacement gas hob fitted by this company. Top Quality Job – totally professional guys (Paul1 and Paul2) bang on estimate, friendly and perfect. Highly recommended! Thanks guys! Cheers… Rick”
Rick Burgoyne – Review left on Facebook
“Excellent work. Fantastic attitude. Good trades supplied very happy.”
Stewart Loughlin – Review left on Facebook
“I can’t recommend Redstone enough. Paul replaced my boiler 5 years ago and services it every year. He did an amazing refurb on my bathroom three years ago. I leave keys for Paul, so he has access to my house to do work. Today he actually collected me from the garage as my car was in for a service. I totally trust him and he does an amazing job.”
Tracey Larvin – Review left on Facebook
“Always helpful and standard of work is to highest degree, I recommend Redstone Plumbing”
Arthur Brain Daily – Review left on Facebook
“Paul came to service our Boiler after we received various quotes from various companies that where almost double the price!! Paul is very professional and friendly, punctual and got back to us straight away. Any work we require in the future we would always use Redstone. Definitely recommend.”
Kay Ramsden – Review left on Google
“Paul really did go the extra mile to squeeze in an emergency call out and fix leaking plumbing. His willingness to help out where possible and his professional friendly service is probably the reason why he’s inundated with work. ”
Lynn Kelly – Review left on Google
“Moved and refitted a radiator for me and has previously fixed and serviced boiler out boiler. Always on time, easily contactable, friendly and trustworthy. Will be using again and have recommended to friends.”
Steve Clayton – Review left on Google
“Paul and Roger where cheerful with friendly and professional manner and cleaned up afterwards when their finished installation my new boiler. Recommended to anyone I had excellent service.”
Caroline Jane Guy – Review left on Google
“I would like to say a big thank you to Paul the heating engineer from Redstone Plumbing fixed my leaking radiator, he did a brilliant job, clean and tidy and because of him I shall be definitely be using your company again. Thanks to you all”
N.Newman – Worcester
“Thanks for fixing our leak so quickly! – we wished we’d called you first. We will do in future, thanks again for your help”
Liam Kedge, Upton Warren
“We spent a lot of time calling round different companies before calling yourselves and I must say from start to finish your team did a fantastic job. Friendly, trustworthy – and best of all we now have a lovely toasty warm house – Thank you Redstone”
Mr & Mrs Small – Halesowen
“A recommended fitter for Tile Choice Bromsgrove every customer he serves can only praise the quality of his workmanship.”
Richard Bishop – Tile Choice, Bromsgrove
“Would highly recommend Redstone Plumbing & Heating and have used them a few times now. Always happy to help whenever and however they can. Paul (Redstone) has recently fitted a new boiler for us, he was on time, clean working, considerate when working on the boiler to keep my house warm and responsibly priced.”
Vicki Dawe, Bromsgrove
“Excellent boiler service. Thorough and good value. Polite and efficient…responded to my request promptly and always extremely professional and helpful. Thoroughly recommend this company. They came through after 3 others failed to even respond to my calls.”
Tim Kilbride – Review left on Google
“Couldn’t be happier! I was pretty nervous about getting underfloor heating installed because of how big of a job it looked but Paul and the team were AMAZING at getting the job done so professionally. Highest of quality, and even better people! Highly recommend!”
Am Paneser – Review left on Google
“2 things I wanted – fair price and quality of work, had Paul round to recommend and price me on a new boiler. I looked up the information that Paul gave me and he was spot on with the boiler he recommended as it was a Which Best Buy. Work was done on time with no mess. Would recommend and will be using again when ever I have the need for any plumbing work. Thanks Paul, house is now red hot!”
Adam Rogers – Bromsgrove
“Fabulous work, this is the second time I have used Redstone to fit a new boiler – Paul has done work for me at my rented property and my home, we wouldn’t use anybody else, the quality of his work is outstanding.”
Alex Pargeter – Bromsgrove
“I’d have absolutely no hesitation in recommending Redstone to any of my friends or family. The boiler and heating works a treat – top job chaps”
Mr Stokes – Droitwich
“I hired Redstone Plumbing to install a new Worcester Bosch regular boiler and Google Nest smart Thermostat for me, and all I can say is that the job and overall service was exemplary. Paul’s meticulous attention to detail, and his friendly, honest and professional approach made the whole installation process easy, and importantly for me, completely stress-free. The job itself was completed in a single day, and done to the very highest standard, leaving no mess and even taking care of the removal of my old boiler and accessories too. I’d have no hesitation hiring Redstone Plumbing again, and would highly recommend speaking to Paul for all your heating/boiler needs. Easy Five stars!”
Zee A – Review left on Google
“Paul from Redstone did a complete bathroom refit for us (shower, cubicle, toilet, sink, etc.), And we are very pleased with the results. Communication was excellent throughout, and the standard of work and attention to detail were both great. We would not hesitate to use Redstone again.”
Chris Hopkins – Review left on Google
“We have previously used Redstone Plumbing where we had our boiler replaced, we had no hesitation in asking Paul to do a Power Flush on our central heating system. Paul is very professional and explains everything he is going to do and why. We have no hesitation in recommending Paul.”
Tina Ashworth – Review left on Google
“Can only speak for the introduction and quotation process for now. Great information provided, understood our requirements, and advised accordingly. The quotation was well detailed and identified the extra requirements as asked for. Price in line with what we expected. Will make our decision once all quotations for other works in and how things fit timescale wise.”
Mike McDermott – Review left on Google
“I called Redstone out to help us with a persistent leaking tap. The service we received was second to none. Paul was quick to respond to our request and fixed the leak quickly and competently. I will definitely be using this company again in the future and I have already recommended Paul to friends who need other plumbing services. Thanks Paul for such a prompt and professional service.”
Sarah Charles – Review left on Google
“Paul fitted a new boiler for us. He came out very swiftly, when we called him to say our boiler had broken down, after 27 years! We had already decided to get a new one v a repair. Paul was very knowledgeable, easy to work with and very trustworthy. He did exactly as he said he would, on the dates he’d agreed. Communication was excellent. A very nice chap- easy to get along with. Now we’ve found Redstone Plumbing we will never go anywhere else. I can’t recommend this company highly enough. You are guaranteed a good, prompt service if you use Redstone.”
Sarah P – Review left on Google
“Excellent job done installing boiler and five radiators. Friendly guys, attention to detail perfect. House left clean and tidy. So impressed with the work done. Would highly recommend Redstone Plumbing thank you to both Paul’s”
Many Rogers – Review left on Google
“Courteous, clean and tidy work. Competitive quote. Fitted replacement boiler in a day. Would use this service again.”
Susan Harrison – Review left on Google
“Paul came and serviced our boiler that he had installed previously. Fantastic service, very thorough and totally trustworthy. I wouldn’t hesitate to recommend Redstone for all your heating and plumbing needs.”
Mitch Tayles – Review left on Google
“Would certainly recommend Redstone Plumbing and Heating to anyone looking for plumbing or heating work to be done. Paul took out our very old boiler and tanks and installed a new Worcester Bosch combi. While waiting for systems to drain etc he and Roger disconnected old rads, fire, hob and ran in new hot and cold pipes ready for a new bathroom. They both worked really hard and were professional, helpful and respectful. They took all the rubbish and cleaned up after the work. Thanks guys great job.”
Val Dawe – Review left on Google
“We had Paul call us after submitting our request on a lead website where your requirement is passed through to several companies in your area. Unlike the others who wanted me to send photos he rang me and asked if he would be able to pop over after he finished his job as to check out what we had and our needs. Straight away that impressed me that even without a definite order he was still going out his way. I had online quotes already he came and checked everything and beat the price for the boiler we really wanted but couldn’t get it done quickly and as a result we had to go with another company with a boiler that we didn’t want but we’re stuck as we had no hot water or heating. We told Paul and he did what he had to do and managed to make time to do the installation for an even better price and for the day we needed. He came earlier than he said done an absolutely outstanding job and I would never hesitate to recommend him to anyone of my family and friends.”
Kamran Yousaf – Review left on Google
“Paul is an extremely helpful and knowledgeable expert, who patiently resolved all issues during and after completion of our new boiler installation.Someone you can trust.”
Ian Crombie – Review left on Google
“Brilliant, reliable and very professional”
Deb Thompson – Review left on Google